Release an iPad app today, which allows support agents to manage a company’s help desk on the go. Zendesk offers a web-based, SaaS delivered help desk/support ticketing application that gives companies a simple way to manage incoming support requests from end customers. Zendesk is adding around 20 new customers per day, recently hitting the milestone of 5,000 businesses using the customer service platform.
Zendesk is a leading provider of web-based help desk software that is reinventing how companies engage with their customers. Now you, as a support agent, can access your existing Zendesk account through your iPhone or iPad, and stay on top of your customer requests with real-time access to Zendesk anytime, anywhere.
Zendesk for iPad joins existing apps for the iPhone, BlackBerry, and Android, which have exceeded more than 80,000 total downloads. The iPad app contains much of the same functionality as the web and mobile apps, but also includes a few exclusive features. Users can view a real-time list of the tickets assigned and support agents can also bookmark a ticket to respond to it later, or use it for future reference.
Zendesk is a leading provider of web-based help desk software that is reinventing how companies engage with their customers. Now you, as a support agent, can access your existing Zendesk account through your iPhone or iPad, and stay on top of your customer requests with real-time access to Zendesk anytime, anywhere.
Zendesk for iPad joins existing apps for the iPhone, BlackBerry, and Android, which have exceeded more than 80,000 total downloads. The iPad app contains much of the same functionality as the web and mobile apps, but also includes a few exclusive features. Users can view a real-time list of the tickets assigned and support agents can also bookmark a ticket to respond to it later, or use it for future reference.
